Most of our development work is based upon producing courseware. In the past we have developed both training materials and product documentation. There is often a lot of overlap between the two, although there are significant differences in their purposes and emphasis.
Our courseware is designed to be used as part of an, "Instructor Led Training" solution. As such, elements such as quizzes, where delegates have to write in the answers, are a useful component in the learning methodology.
Our product documentation is designed to be "self standing". This means that procedures are clearly defined - step-by-step. Perhaps the most important difference is that our product documentation is designed to be either a reference or a guide, whereas our courseware is designed to ensure maximum learning in a classroom.