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PC fundamentals

A 3 day
HANDS ON
training course

PC fundamentals training course description

A basic introductory course for those who have never worked with PCs before. The principle target audience is for those who will become PC support people.

Key outcomes from this course

By the end of the course delegates will be able to:
  • Cable PCs.
  • Perform preventive maintenance on PCs
  • Run Windows and start applications.
  • Use Microsoft Office applications.
  • Customise Windows.

PC fundamentals training course details

Who will benefit:
Anyone new to PCs.
Prerequisites:
None.
Duration:
3 days

Training approach

This structured training course seeks to build upon workbook learning through the use of group exercises, dynamic discussion and individual tasks in order to deliver an engaging and interactive module that will ensure all candidates are able to transfer their new skills into the workplace.

Overall ratings for this course:

Course review


"Hard concepts were explained very simply."
J. S., Framestore CFC
"Excellent presentation - very good course structure."
B. M., London Internet Exchange

PC fundamentals training course contents

PC hardware
Overview of components inside a PC, cabling up a PC, preventive maintenance, cleaning mice, hardware screen controls, booting a PC.

Windows overview
Versions of Windows, Starting Windows, logging on, shutting down.

Using Windows
The desktop, the start menu and submenus, getting help, shutting down Windows, switching between applications, sizing and controlling windows, special keys on the keyboard.

Accessing files and folders
Folders and files, Windows explorer, IE, creating, viewing and manipulating folders, creating, viewing and manipulating files, permissions, bits and bytes, the recycle bin, undeleting and undoing, formatting floppy disks, using floppy disks

DOS
Accessing DOS, basic DOS commands, drives.

Microsoft Office
Word documents, Excel spreadsheets, emails, browsing the Internet, printing files, managing print queues.

Printing
Overview, printing, properties

Customisation
Customising the task bar, customising the start menu. The control panel, mouse and display properties, Desktop settings, setting the date and time.

Workgroups and domains, Accessing file and print resources

Why Choose Us

SNT trainers score an average of over 90% on the three main areas of:
  • Ability to teach
  • Technical knowledge
  • Answering questions
“Excellently presented by a very knowledgeable and enthusiastic trainer.” P.D. General Dynamics

We limit our maximum class size to 8 delegates; often we have less than this. This ensures optimal interactivity between delegates and instructor.
"Excellent course. The small class size was a great benefit…" M.B. IBM

We write our own courses; courseware does not just consist of slides and our slides are diagrams not bullet point text. A typical chapter provides clearly defined objectives with a chapter overview, slides with text underneath, a quiz at the end to check the learning of the students. Hands on exercises are at the end and are used to reinforce the theory.

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