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Skype for business for engineers

A 5 day
training course

Skype training course description

This course provides students with the knowledge and skills that are required to plan, deploy, configure, and administer a Skype for Business solution. Students will learn how to deploy a multi-site and highly available Skype for Business infrastructure, how to manage and maintain the infrastructure and how to troubleshoot issues that might arise. This course focuses primarily on an on-premises Skype for Business deployment.

Key outcomes from this course

By the end of the course delegates will be able to:
  • Install MS Exchange
  • Install and implement Skype for Business Server.
  • Design and implement monitoring and archiving in Skype for Business.
  • Deploy Skype for Business external access.
  • Implement Persistent Chat, high availability and disaster recovery.

Skype training course details

Who will benefit:
Information technology professionals who are responsible for the Skype for Business deployment.
Supporting windows server 2012.
Definitive DNS for engineers.
5 days

Training approach

This structured course uses Instructor Led Training to provide the best possible learning experience. Small class sizes ensure students benefit from our engaging and interactive style of teaching with delegates encouraged to ask questions throughout the course. Quizzes follow each major section allowing checking of learning. Hands on sessions are used throughout to allow delegates to consolidate their new skills.

Overall ratings:

Customer reviews

"The course was excellent and tailored to our specific needs."
P. C. Medway NHS Foundation Trust
"Went above expectations great course I learnt a lot."
S. A. Arqiva

Skype training course contents

Design & Architecture
Overview of Skype for Business Components and Features, Introduction to the Skype for Business Administrative Tools.

Installing & Implementing Skype for Business Server
Server and Service Dependencies, Planning SIP Domains, Installing Skype for Business Server, Integrating Skype for Business Server with Exchange Server and SharePoint Server, Configuring the Required DNS Records and Simple URLs for Skype for Business Server, Installing and Configuring Skype for Business Server, Installing Skype for Business Server Certificates.

Administering Skype for Business Server
Using Skype for Business Server Control Panel, Using the Skype for Business Server Management Shell, Implementing Role-Based Access Control, Using Test Cmdlets, Tools for Troubleshooting Skype for Business, Using Skype for Business Server Control Panel, Using the Skype for Business Server Management Shell, Using Skype for Business Server Management Shell Cmdlets to Create an RBAC Structure, Using the Centralized Logging Service, Performing a Network Capture by Using Message Analyzer.

Configuring Users & Clients in Skype for Business
Configuring Users, Deploying the Skype for Business Client, Registration, Sign-In, and Authentication Configuring Skype for Business Client Policies, Managing the Skype for Business Address Book.

Configuring & Implementing Conferencing
Introduction to Conferencing in Skype for Business Integrating Skype for Business Server and Office Online Server, Bandwidth Planning, Configuring Conferencing Settings.

Implementing Additional Conferencing Options
Overview of the Conferencing Lifecycle, Designing and Configuring Audio/Video and Web Conferencing Policies, Deploying Dial-In Conferencing, Configuring an LRS, Configuring Large Meetings and Skype Meeting Broadcasts, Creating and Editing Conferencing Policies, Troubleshooting Conferencing Policies, Deploying Dial-In Conferencing, Preparing for LRS Deployment.

Designing & Implementing Monitoring & Archiving
Components of the Monitoring Service, Overview of Archiving, Designing an Archiving Policy, Implementing, Archiving, Enabling Monitoring Reports, Enabling Skype for Business Server Archiving to Microsoft Exchange Server 2013.

Deploying Skype for Business External Access
Overview of External Access, Configuring External Access Policies and Security, Configuring External Access Network and Certificates, Configuring Reverse Proxy, Designing Mobility in Skype for Business Server, Designing Federation in Skype for Business Server, Defining the Edge Server in the Topology, Installing and Configuring the Edge Server, Installing and Configuring Reverse Proxy, Validate External Messaging.

Implementing Persistent Chat in Skype for Business
Designing a Persistent Chat Server Topology, Deploying Persistent Chat Server, Configuring and Managing Persistent Chat, Configuring the Topology for Persistent Chat Server, Installing Persistent Chat Server, Registering a New Add-In, Configuring Chat Rooms and Policies, Validating a Persistent Chat Deployment, Troubleshooting Persistent Chat.

Implementing High Availability
Planning for Front End Pool High Availability, Planning for Back End Server High Availability, High Availability for Other Component Servers, Managing Front End Pools, Configuring Hardware Load Balancing.

Implementing Disaster Recovery
Disaster Recovery Options in Skype for Business Server Implementing Disaster Recovery in Skype for Business Server, Additional Disaster Recovery Options in Skype for Business Server, Perform Pool Failover and Failback.

Integrating with Skype for Business Online
Overview of Skype for Business Online, Preparing for a Hybrid Skype for Business Deployment, Configuring a Hybrid Skype for Business Environment, Designing the Hybrid Skype for Business Environment

Planning & Implementing an Upgrade to Skype for Business Server
Overview of Upgrade and Migration Paths Migrating to Skype for Business, In-Place Upgrade to Skype for Business Server, Install Skype for Business Administrative Tools, Performing In-Place Upgrade from Lync Server 2013 to Skype for Business Server.

Why Choose Us

SNT trainers score an average of over 90% on the three main areas of:
  • Ability to teach
  • Technical knowledge
  • Answering questions
“Excellently presented by a very knowledgeable and enthusiastic trainer.” P.D. General Dynamics

We limit our maximum class size to 8 delegates; often we have less than this. This ensures optimal interactivity between delegates and instructor.
"Excellent course. The small class size was a great benefit…" M.B. IBM

We write our own courses; courseware does not just consist of slides and our slides are diagrams not bullet point text. A typical chapter provides clearly defined objectives with a chapter overview, slides with text underneath, a quiz at the end to check the learning of the students. Hands on exercises are at the end and are used to reinforce the theory.

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