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Supporting Microsoft Exchange

A 3 day
HANDS ON
training course

Microsoft Exchange training course description

A hands on course focusing on the day to day running of Microsoft Exchange. The course is designed for those with a sound understanding of how Exchange forwards emails and concentrates on important issues such as monitoring, backups and restores. This course can be delivered on any version of Microsoft exchange and tailored as required.

Key outcomes from this course

By the end of the course delegates will be able to:
  • Install MS Exchange
  • Create, configure and manage user mailboxes.
  • Configure and administer MS Exchange.
  • Backup and restore MS Exchange.

Microsoft Exchange training course details

Who will benefit:
Anyone working with MS Exchange.
Prerequisites:
Total SMTP and email for engineers
Duration:
3 days

Training approach

This structured training course seeks to build upon workbook learning through the use of group exercises, dynamic discussion and individual tasks in order to deliver an engaging and interactive module that will ensure all candidates are able to transfer their new skills into the workplace.

Overall ratings:

Course review


"The course was excellent and tailored to our specific needs."
P. C. Medway NHS Foundation Trust
"Went above expectations great course I learnt a lot."
S. A. Arqiva

Microsoft Exchange training course contents


Review of mail basics
Basic routing & Client/Server
Mail flow & protocols
Mail server technology

Exchange features
MAPI
Database
The Exchange organisation
Active Directory consideration

Installing
Understanding server roles
Planning for Exchange
Preparing Active Directory
Preparing the host server
Installing Exchange

Introduction to Exchange management tools
Exchange Management shell
Exchange Management console

Administration
Configuring SMTP domains
Send connectors
Receive connectors
Setting up & managing user mailboxes
Setting up resource mailboxes
Mail enabled groups
Address lists

Troubleshooting
Security & troubleshooting wizards
Windows platform tools
External/Internet tools

Why Choose Us

SNT trainers score an average of over 90% on the three main areas of:
  • Ability to teach
  • Technical knowledge
  • Answering questions
“Excellently presented by a very knowledgeable and enthusiastic trainer.” P.D. General Dynamics

We limit our maximum class size to 8 delegates; often we have less than this. This ensures optimal interactivity between delegates and instructor.
"Excellent course. The small class size was a great benefit…" M.B. IBM

We write our own courses; courseware does not just consist of slides and our slides are diagrams not bullet point text. A typical chapter provides clearly defined objectives with a chapter overview, slides with text underneath, a quiz at the end to check the learning of the students. Hands on exercises are at the end and are used to reinforce the theory.

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