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Supporting Microsoft Exchange

A 3 day
training course

Microsoft Exchange training course description

A hands on course focusing on the day to day running of Microsoft Exchange. The course is designed for those with a sound understanding of how Exchange forwards emails and concentrates on important issues such as monitoring, backups and restores.

Key outcomes from this course

By the end of the course delegates will be able to:
  • Install MS Exchange
  • Create, configure and manage recipient objects.
  • Configure and administer MS Exchange.
  • Backup and restore MS Exchange.

Microsoft Exchange training course details

Who will benefit:
Anyone working with MS Exchange.
Total SMTP and email for engineers
3 days

Training approach

This structured training course seeks to build upon workbook learning through the use of group exercises, dynamic discussion and individual tasks in order to deliver an engaging and interactive module that will ensure all candidates are able to transfer their new skills into the workplace.

Overall ratings for this course:

Course review

"Hard concepts were explained very simply."
J. S., Framestore CFC
"Excellent presentation - very good course structure."
B. M., London Internet Exchange

Microsoft Exchange training course contents

What is MS Exchange, product overview, features, components, installation.

Basic use
Utilities, system manager, monitoring exchange, logs, the performance console.

Storage groups
Managing storage under Exchange, stores, indexing.

Recipient objects
Creating/configuring/managing users, contacts and groups, importing and exporting with Active Directory.

Review, multiple SMTP domains, SMTP virtual servers, SMTP connector, message routing, message tracking, Outlook Web access.

Public folders
Permissions, policies.

Backups and restores

Other features
NNTP, instant messaging, conferencing.

Why Choose Us

SNT trainers score an average of over 90% on the three main areas of:
  • Ability to teach
  • Technical knowledge
  • Answering questions
“Excellently presented by a very knowledgeable and enthusiastic trainer.” P.D. General Dynamics

We limit our maximum class size to 8 delegates; often we have less than this. This ensures optimal interactivity between delegates and instructor.
"Excellent course. The small class size was a great benefit…" M.B. IBM

We write our own courses; courseware does not just consist of slides and our slides are diagrams not bullet point text. A typical chapter provides clearly defined objectives with a chapter overview, slides with text underneath, a quiz at the end to check the learning of the students. Hands on exercises are at the end and are used to reinforce the theory.

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