P. R. QinetiQ
M. R. SIS
Supporting Windows 10 training course contents
Implementing a Troubleshooting Methodology
Overview of Windows 10, Introduction to the EDST Job Role, Overview of the Troubleshooting Steps & Tools. Lab: Implementing a Troubleshooting Methodology.
Lab: Using Troubleshooting Tools for Windows 10.
Troubleshooting Startup Issues
Overview of the Windows 10 Startup Recovery Environment, Troubleshooting Startup Settings & Operating System Services Issues, Recovering BitLocker-Protected Drives.
Lab: Troubleshooting Startup Issues. Lab: Recovering BitLocker-Encrypted Drives, Creating a New BitLocker Password.
Troubleshooting Hardware and Device Drivers
Troubleshooting Device Driver Failures & Physical Failures, Overview of Hardware Troubleshooting, Monitoring Reliability, Configuring the Registry.
Lab: Troubleshooting Device Driver Issues, Resolving Hardware Issues, Adding a Missing Device Driver to a Driver Store, Reverting a Problematic Device Driver.
Lab: Troubleshooting Hardware Issues, Diagnosing Memory, Troubleshooting and Repairing Failed Disk Redundancy Synchronizing Settings, Accessing Data on a Foreign Volume.
Troubleshooting Remote Computers
Using Remote Desktop and Remote Assistance, Remoting with Windows PowerShell Lab: Troubleshooting Remote Computer by using Remote Desktop and Remote Assistance.
Lab: Troubleshooting Remote Computer by using Windows PowerShell.
Resolving Network Connectivity Issues
Determining Network Settings, Troubleshooting Network Connectivity Issues, Troubleshooting Name Resolution. Lab: Resolving Network Connectivity Issues.
Lab:Resolving Name Resolution Issues.
Troubleshooting Group Policy
Overview of Group Policy Application, Resolving Client Configuration Failures and GPO Application Issues. Lab : Troubleshooting Group Policy Application Issues. Lab : Resolving Group Policy Issues.
Lab: Installing and Sharing a Printer.
Troubleshooting User Settings
Troubleshooting Sign In Issues, Troubleshooting the Application of User Settings.
Lab: Troubleshooting Sign in Problems.
Lab: Troubleshooting the Application of User Settings, Resolving Folder Redirection Problem, Resolving Roaming User Profile Problem.
Troubleshooting Remote Connectivity
Troubleshooting VPN Connectivity Issues & DirectAccess.
Lab: Troubleshooting VPN Connectivity Lab : Configuring and Troubleshooting DirectAccess Configuring and Verifying, DirectAccess Client-Side Settings, Troubleshooting DirectAccess. Troubleshooting Resource Access Within a Domain & File Permissions Issues, Recovering Files Encrypted by EFS, Troubleshooting Printer Access Issues. Lab : Troubleshooting File Access Issues Lab : Troubleshooting Access to Encrypted Files.
Lab: Troubleshooting Printer Access Issues
Troubleshooting Resource Access for Non Domain Member Clients
Configuring and Troubleshooting Device Registration, Configuring and Troubleshooting Work Folders, Configuring and Troubleshooting OneDrive Access.
Lab: Troubleshooting Resource Access for Clients that are not Domain Members. Troubleshooting Device Registration, Work Folders and OneDrive for Business.
Troubleshooting Desktop App Installation Issues, Desktop Apps, Managing Windows Store Apps, Troubleshooting Access to Company Web Applications.
Lab: Troubleshooting Desktop Apps, AppLocker Policy Application & Application Compatibility issue.
Lab: Troubleshooting Access to Company Web Applications, Internet Explorer Issue & Microsoft Edge.
Maintaining Windows 10
Managing & Troubleshooting Windows Activation, Troubleshooting Performance, Applying Applications.
Lab: Monitoring and Troubleshooting Performance.
Recovering Data and Operating System
File Recovery in Windows 10, Recovering an OS.
Lab: Recovering Data, Recovering Data from Azure Backup, Recovering Deleted File by Using File History.
Lab: Provisioning Computer to Comply with Company Standards, Provision Computer to Comply with Company Standards.
Why Choose Us
SNT trainers score an average of over 90% on the three main areas of:
- Ability to teach
- Technical knowledge
- Answering questions
We limit our maximum class size to 8 delegates; often we have less than this. This ensures optimal interactivity between delegates and instructor.
"Excellent course. The small class size was a great benefit…" M.B. IBM
We write our own courses; courseware does not just consist of slides and our slides are diagrams not bullet point text. A typical chapter provides clearly defined objectives with a chapter overview, slides with text underneath, a quiz at the end to check the learning of the students. Hands on exercises are at the end and are used to reinforce the theory.