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Supporting Windows XP

A 5 day
HANDS ON
training course

Windows XP training course description

This course will focus on installing, configuring, maintaining and troubleshooting the Microsoft Windows XP operation system. The course does not rely on delegate knowledge of NT, 2000 or any other Microsoft technology but for delegates with this knowledge the course will concentrate on new features of XP.

Key outcomes from this course

By the end of the course delegates will be able to:
  • Install and upgrade Windows XP.
  • Troubleshoot Windows XP.
  • Describe the boot up process.
  • Secure Windows XP systems.
  • Manage disks, volumes and filesystems.
  • Backup and restore Windows XP.
  • Monitor Windows XP.

Windows XP training course details

Who will benefit:
Technical staff, with a good computing background, who will work with Windows XP.
Prerequisites:
Hands-on experience of Microsoft products would be beneficial.
Duration:
5 days

Training approach

This structured training course seeks to build upon workbook learning through the use of group exercises, dynamic discussion and individual tasks in order to deliver an engaging and interactive module that will ensure all candidates are able to transfer their new skills into the workplace.

Overall ratings for this course:

Course review


"Hard concepts were explained very simply."
J. S., Framestore CFC
"Excellent presentation - very good course structure."
B. M., London Internet Exchange

Windows XP training course contents

Product overview
What is XP? New features, XP variants.

Installation
Methods, CD install, basic process, product activation, dynamic updates, uninstall, remote and automated installations, image installation.

Basics
Logging on, New start menu, Webview technology, file grouping, Administration tools Control panel, system tools, task manager, MMC, Computer management, Event viewer, auditing.

The registry
Overview, XP architecture, editing the registry, hives, keys.

Startup/shutdown
Startup phases, boot.ini, boot disks, multiple boots, clean boots, msconfig, recovery console, shutting down, shutdown event tracker.

Devices
PnP, Device manager, device drivers and settings, troubleshooting.

Software maintenance
Service packs, Hotfixes, Processes, services, adding and removing programs. Application compatibility, Windows updates.

Partitions and filesystems
Active, system and boot partitions, FAT and NTFS filesystems, permissions, compression, dynamic volumes, disk manager. Quotas, EFS.

Backups
The backup tool, cartridges, media pools, volume shadow copies, system state data, boot and system files, restores.

Users and security
Users, groups, logon and authentication, user profiles, ACLs, security groups, groups policies, software restriction policies, auditing.

Printers
Pools, priorities, spool queues, troubleshooting.

Monitor Resources and Performance
Determining system information. Using performance and maintenance tools to improve performance. Event logs.

Networking overview
Ping, configuring IP addresses, subnet masks, default gateways, DNS, DHCP, filtering, ICF.

Getting more information/troubleshooting
Resources, the help and support centre, remote assistance, trouble-shooters.

Why Choose Us

SNT trainers score an average of over 90% on the three main areas of:
  • Ability to teach
  • Technical knowledge
  • Answering questions
“Excellently presented by a very knowledgeable and enthusiastic trainer.” P.D. General Dynamics

We limit our maximum class size to 8 delegates; often we have less than this. This ensures optimal interactivity between delegates and instructor.
"Excellent course. The small class size was a great benefit…" M.B. IBM

We write our own courses; courseware does not just consist of slides and our slides are diagrams not bullet point text. A typical chapter provides clearly defined objectives with a chapter overview, slides with text underneath, a quiz at the end to check the learning of the students. Hands on exercises are at the end and are used to reinforce the theory.

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