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Definitive Microsoft Lync for engineers

A 5 day
HANDS ON
training course

Microsoft Lync training course description

This course teaches IT staff how to plan, design, deploy, configure, and administer a Microsoft Lync Server solution. The course emphasizes Lync Server Enterprise Unified Communications features focussing particularly on coexisting with and migrating from legacy communication services. The labs in this course create a solution that includes IM and Presence, Conferencing, and Persistent Chat. This course helps prepare for Exam 70-336.

Key outcomes from this course

By the end of the course delegates will be able to:
  • Describe the Lync Server architecture.
  • Install and deploy Lync Server.
  • Use Lync Server management interfaces.
  • Deploy and manage clients.
  • Manage and administer dial-in conferencing.
  • Design audio and video for web conferencing.
  • Plan for instant message and presence Federation.
  • Deploy and configure persistent chat in Lync.
  • Configure archiving and monitoring services.
  • Troubleshoot Lync Server.
  • Describe the required daily, weekly, and monthly maintenance tasks.
  • Use SIP commands and analyze SIP logs.
  • Configure high availability features in Lync.
  • Design load balancing in Lync Server.
  • Backup and restore Lync Server data.

Microsoft Lync training course details

Who will benefit:
Technical staff working with Microsoft Lync.
Prerequisites:
Supporting Windows 2008 or 2012.
Duration:
5 days

Training approach

This structured training course seeks to build upon workbook learning through the use of group exercises, dynamic discussion and individual tasks in order to deliver an engaging and interactive module that will ensure all candidates are able to transfer their new skills into the workplace.

Overall ratings for this course:

Course review


"Hard concepts were explained very simply."
J. S., Framestore CFC
"Excellent presentation - very good course structure."
B. M., London Internet Exchange

Microsoft Lync training course contents


Microsoft Lync Server architecture
Lync Server architecture, Lync core capabilities, Lync design process, assessing infrastructure requirements and updating the design, planning for all Microsoft solutions framework phases.

Designing a Lync Server topology
Infrastructure requirements for Lync Server, using the planning tool, using topology builder, server infrastructure, documentation.
Hands on: Environment preparation and Lync Server pools.

Users and rights in Microsoft Lync Server
Managing Lync Server, role based access control.
Hands on: Using the management shell, configuring role-based access control.

Client/device deployment and management
Deploy and manage clients, prepare for device deployment, IP phones.
Hands on: Clients.

Conferencing in Lync Server
Introduction to conferencing in Lync Server, designing for audio\video and web conferencing, dial-in conferencing in Lync Server, managing and administering conferencing.
Hands on: Conferencing in Microsoft Lync.

Designing and deploying external access
Conferencing and external capabilities of Lync Server, planning for IM and presence federation, designing edge services.
Hands on: Deploying Edge Server and Configuring Remote Access, Validating the Edge Server.

Deploying Lync Server persistent chat
Overview of persistent chat architecture in Lync Server, designing persistent chat, deploying and persistent chat.
Hands on: persistent chat server.

Monitoring and archiving
The archiving service, the monitoring service, configuring archiving and monitoring.
Hands on: Archiving and monitoring in Lync Server.

Administration and maintenance of Lync
Lync Server troubleshooting tools, Lync Server operational tasks, Lync Server troubleshooting techniques.
Hands on: Lync administration tools, centralized logging service, analysing Lync Server logs and traces.

High Availability in Lync Server
High availability in Lync Server, configuring high availability in Lync Server, planning for load balancing, designing load balancing.
Hands on: Configuring database mirroring, experiencing a scheduled SQL Server outage, experiencing an unscheduled SQL Server outage.

Disaster recovery in Lync Server
Disaster recovery in Lync Server, tools for backing up and restoring Lync Server, critical Lync Server data to back up and restore, critical data to export and import, designing branch site resiliency.
Hands on: Configure pool pairing, experiencing a pool failure or outage.

Planning a migration to Lync Server
Coexistence and migration, migration steps, planning for clients and devices. Designing a client migration and device migration strategy.
Hands on: Creating a migration plan, documenting the migration phases.

Why Choose Us

SNT trainers score an average of over 90% on the three main areas of:
  • Ability to teach
  • Technical knowledge
  • Answering questions
“Excellently presented by a very knowledgeable and enthusiastic trainer.” P.D. General Dynamics

We limit our maximum class size to 8 delegates; often we have less than this. This ensures optimal interactivity between delegates and instructor.
"Excellent course. The small class size was a great benefit…" M.B. IBM

We write our own courses; courseware does not just consist of slides and our slides are diagrams not bullet point text. A typical chapter provides clearly defined objectives with a chapter overview, slides with text underneath, a quiz at the end to check the learning of the students. Hands on exercises are at the end and are used to reinforce the theory.

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