This course includes
A+ Certification: Systems Hardware and Networking Support Skills and
A+ Certification: Operating Systems and Security Support Skills.
The course will provide IT "super users" or new support professionals with the fastest route to A+ Certification. Full practical sessions will prepare students for the two A+ Certification exams.
Note: Some self-study each evening will be required.
Motherboard Components, Connection Interfaces, Display Devices, Audio and Multimedia Devices, Removable Storage Devices.
Mass Storage Devices, System Memory, Processors, BIOS and UEFI, Power Supplies.
Troubleshooting System Components, Laptops, Mobile Devices, Troubleshooting Mobile Devices.
Printers, Configuring Printers, Troubleshooting Printers, Network Architectures, Ethernet Networks.
Wireless Networks, Internet Connections, Internet Protocol, Routers and Firewalls, Troubleshooting Networks.
Windows Operating System, Administration Tools, Managing Storage, Managing Files, Managing Applications.
Managing Devices, Managing Performance, Troubleshooting Windows, Installing Windows.
Troubleshooting Boot Problems, Maintenance and Backup, Threats and Vulnerabilities, Viruses and Malware, Securing Workstations, Securing Data.
Configuring Network Connections, Securing Network Connections, Configuring Shared Resources, Virtualization and Services.
Linux Operating System, OS X, Mobile Operating Systems, Mobile OS Security and Troubleshooting, Safety and Environmental Procedures, Professionalism and Communication.
"Able to customise course which was excellent."
"The training was very well engineered to our requirements."
This structured course uses Instructor Led Training to provide the best possible learning experience. Small class sizes ensure students benefit from our engaging and interactive style of teaching with delegates encouraged to ask questions throughout the course. Quizzes follow each major section allowing checking of learning. Hands on sessions are used throughout to allow delegates to consolidate their new skills.