A basic introductory course for those who have never worked with PCs before. The principle target audience is for those who will become PC support people.
Anyone new to PCs.
Overview of components inside a PC, cabling up a PC, preventive maintenance, cleaning mice, hardware screen controls, booting a PC.
Versions of Windows, Starting Windows, logging on, shutting down.
The desktop, the start menu and submenus, getting help, shutting down Windows, switching between applications, sizing and controlling windows, special keys on the keyboard.
Folders and files, Windows explorer, IE, creating, viewing and manipulating folders, creating, viewing and manipulating files, permissions, bits and bytes, the recycle bin, undeleting and undoing, formatting floppy disks, using floppy disks
Accessing DOS, basic DOS commands, drives.
Word documents, Excel spreadsheets, emails, browsing the Internet, printing files, managing print queues.
Overview, printing, properties
Customising the task bar, customising the start menu. The control panel, mouse and display properties, Desktop settings, setting the date and time.
Workgroups and domains, Accessing file and print resources
"Able to customise course which was excellent."
"The training was very well engineered to our requirements."
This structured course uses Instructor Led Training to provide the best possible learning experience. Small class sizes ensure students benefit from our engaging and interactive style of teaching with delegates encouraged to ask questions throughout the course. Quizzes follow each major section allowing checking of learning. Hands on sessions are used throughout to allow delegates to consolidate their new skills.