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Supporting Microsoft Exchange  |    A 3 day   hands on   training course

Microsoft Exchange training course description

A hands on course focusing on the day to day running of Microsoft Exchange. The course is designed for those with a sound understanding of how Exchange forwards emails and concentrates on important issues such as monitoring, backups and restores. This course can be delivered on any version of Microsoft exchange and tailored as required.

What will you learn
  • Install MS Exchange
  • Create, configure and manage user mailboxes.
  • Configure and administer MS Exchange.
  • Backup and restore MS Exchange.
Microsoft Exchange training course details

Microsoft Exchange training course contents

  • Review of mail basics
  • Basic routing & Client/Server, Mail flow & protocols, Mail server technology.

  • Exchange features
  • MAPI, Database, The Exchange organisation, Active Directory consideration.

  • Installing
  • Understanding server roles, Planning for Exchange, Preparing Active Directory, Preparing the host server, Installing Exchange.

  • Introduction to Exchange management tools
  • Exchange Management shell, Exchange Management console.

  • Administration
  • Configuring SMTP domains, Send connectors, Receive connectors, Setting up & managing user mailboxes, Setting up resource mailboxes, Mail enabled groups, Address lists.

  • Troubleshooting
  • Security & troubleshooting wizards, Windows platform tools, External/Internet tools.

Learning path



Based on overall ratings

P. C. - Medway NHS Foundation Trust

"The course was excellent and tailored to our specific needs."

S. A. - Arqiva

"Went above expectations great course I learnt a lot."

Training approach

This structured training course seeks to build upon workbook learning through the use of group exercises, dynamic discussion and individual tasks in order to deliver an engaging and interactive module that will ensure all candidates are able to transfer their new skills into the workplace.